All sales are final. Due to the nature of the products we sell, PDQ Vapes does not accept returns or exchanges for preference, including customers who do not like a flavor, nicotine strength, or product after purchase
Defective Products
If a product is defective, please contact PDQ Vapes within 24 hours of purchase or delivery. The defective item must be returned to us for inspection.
Once the defect is confirmed, we will exchange the item for the same product and same flavor. Defective products cannot be exchanged for a different flavor or product.
If the exact replacement is unavailable, please contact us so we can determine an appropriate resolution.
No Refunds for Flavor Preference
Taste is subjective. A product cannot be returned or exchanged because you do not like the flavor or because the flavor was different from what you expected.
Eligibility
To qualify for a defective-product exchange:
- You must contact us within 24 hours of purchase or delivery.
- You must provide the defective product.
- The issue must be a product defect rather than damage caused after purchase.
- Exchanges are for the same product and same flavor.
Questions or Defective Products
Please contact PDQ Vapes as soon as possible if you experience a problem with your purchase.
PDQ Vapes
4340 Austin Bluffs Pkwy
Colorado Springs, CO 80918
719-375-3592
